Returns and refunds
Refund and Return Policy
Last Updated 5/29/2024
At Bloom Pregnancy Journal, we prioritize customer satisfaction and offer a flexible cancellation policy. The details of our policy are as follows:
- Subscription Cancellation:
– You have the flexibility to cancel your Bloom Pregnancy Journal subscription at any time through your account settings on our app or website.
– Upon cancellation, you will receive a confirmation email, and your subscription will remain active until the end of the current billing cycle.
– You will not be billed for subsequent cycles after cancellation.
– If you need assistance with the cancellation process, please contact our Customer Service Team at info@bloompregnancyjournal.com.
- No Refund Policy:
– Bloom Pregnancy Journal operates under a strict no-refund policy.
– All payments made for subscriptions are final and non-refundable.
– This policy is in place because we provide immediate access to our digital content and services upon subscription.
- Cancellation Issues:
– If you experience any difficulties or issues while attempting to cancel your subscription, please contact our Customer Service Team at info@bloompregnancyjournal.com.
– Provide your account details and a description of the issue you are facing.
– Our team will investigate the matter and respond within 48 hours to ensure a resolution.
- Returning to Service:
– You can reactivate your Bloom Pregnancy Journal subscription at any time by logging into your account and selecting a new subscription plan.
– We recommend backing up your journal entries and other personal data to your Google Cloud account before canceling your subscription, as Bloom Pregnancy Journal does not retain backups of user data.
– Upon reactivation, you can restore your previous data from your Google Cloud backup.
- Subscription Confirmation:
– After subscribing to our services, you will receive a confirmation email sent to the email address you provided during registration.
– This email will contain details of your subscription plan.
– If you do not receive this email within a few minutes of subscribing, please check your spam or junk folder. If it is not there, contact our Customer Service Team at info@bloompregnancyjournal.com for assistance.
- Customer Support:
– For any questions, issues, or feedback regarding our services, please do not hesitate to reach out to our Customer Service Team.
– We are available via email at info@bloompregnancyjournal.com and strive to respond to all inquiries within 24-48 hours.
– Our team is dedicated to ensuring you have a positive experience with Bloom Pregnancy Journal and will work diligently to resolve any issues you may encounter.